Install and Pair Your Kwikset Lock Using Xfinity Home

Learn how to install your Kwikset Door Lock and pair it to your Xfinity Home system using the Xfinity Home app or Touchscreen.

What You'll Need

• Xfinity Home
• Access to the Xfinity Home app or Touchscreen
• One of the following Kwikset SmartCode Door Locks:
  • 910 Touchpad Electronic Deadbolt
  • 912 Touchpad Electronic Lever
  • 914 Touchpad Electronic Deadbolt
  • 916 Touchscreen Electronic Deadbolt

Difficulty
Easy

Installing Your Lock

Before beginning the pairing process, verify that you purchased a Zigbee lock (check for a sticker on the device packaging) and install your lock according to the manufacturer's instructions:

• Kwikset 910 instructions
• Kwikset 912 instructions
• Kwikset 914 instructions
• Kwikset 916 instructions

Pairing Your Lock With the Xfinity Home App

1. Sign in to the Xfinity Home app.
2. On the Overview screen, tap the More icon, then tap Add a Device.
   
3. On the Add a Device screen, tap the Kwikset model number you purchased.
4. Tap Continue.
5. You will be presented with tasks to complete before you can move forward with device pairing. Select each box to confirm that you have completed each task, then tap Continue.
   
6. Remove the cover from the interior side of the Lock, then tap Continue.
7. Follow the instructions for your specific Lock.
8. Enter a name for your Lock, then tap Next.
   • If you have more than one Lock, be sure and give each a unique descriptive name to minimize confusion.
9. Tap Finish Set-up.
   

Pairing Your Lock with the Xfinity Home Touchscreen

1. On your Home screen:
   • Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices.
   • Or, if your touchscreen has apps, tap the Settings icon.
2. Enter your Master Keypad Code.
3. Select Categories > Home Devices > Door Locks and then Add Door Lock.
4. Make sure that your Lock is ready for pairing. Instructions for preparing the Lock to be paired should be included in the installation instructions provided by its manufacturer.
5. When your Lock is ready for pairing, tap Next.
6. When pairing is successful, the Lock appears on the screen. This can take up to five minutes. When all of the Locks you're pairing appear on the screen, tap Done.
   • Having Problems? Learn how to troubleshoot your Lock.
     

     

     
     
     
7. The system will then tell you how many Locks have been paired. Tap Next.
   

   

   
   
   
8. You'll see a list of the new Locks. Tap each Lock to configure it.
9. Enter a name for the Lock, such as "Front Door," and then tap Next.
10. When you're done configuring each Lock, tap Return to Menu.

Congratulations! You've successfully paired your Locks. Next: Learn how to add a Master Code and User Codes.