Welcome to the comcast vip gateway
Comcast VIP Gateway is a portal created exclusively for Comcast suppliers
Whether you are a new or existing supplier, this portal will allow you to access all the information you'll need to make our workday a little easier.
Access the Self Service Vendor portal to add or update your company profile information, direct deposit (ACH) banking information and more.
Take care of your invoicing and purchase order transactions electronically.
Check Invoice Payments Status
To check invoice status, log in to GXS Trading Grid and check Status Report.
Need technical support?
If you need help with password resets, active or inactive status or brower support, contact Comcast’s Business Partners, GXS at:
Phone: 1-800-334-2255 x 2078
Email: HELP@gxs.com
Need help with your vendor profile or invoicing support?
Please contact the Accounts Payable Shared Services Support line at:
Phone: 215-286-5350
Email: https://comcastp2p.issuetrak.com/
Additional Resources
Vendor Transaction Guide
For further understanding of how to Acknowledge, Reject and Flip PO's when received in GXS Trading Grid please see training videos below. Learn More (PDF)
Vendor Self Service Configuration Guide
Understand how Suppliers are involved with the Vendor Self Service portal, and the Comcast Business Relationship Owner’s (BRO) role in the process. Learn More (PDF)
Electronic Trading and Processing Policy
Comcast in support of greener and more efficient Invoice and payment processing model has implemented an electronic transaction policy. Learn More (PDF)
GXS Trading Grid Purchase Order Help
Get information on the invoice and purchase order processes along with other capabilities of the Comcast VIP Gateway.
Acknowledging Purchase Orders
Rejecting Purchase Orders
Invoice Flip
Rollstream Registration
VIP Gateway Single Sign-On