1. Provide your social security number (SSN) during the application process.
2. Receive a one-time passcode to your mobile phone by skipping the SSN field in the application, providing your mobile number, and following the instructions to receive a one-time passcode.
3. Upload a selfie with one form of Primary Identification or two forms of Secondary Identification. You can also visit an Xfinity store to provide these documents. Accepted forms of identification include:

Primary Identification:

• Current US or Canadian Driver's License or state photo ID card or expired photo Driver's License not more than five years from expiration date
• Current US Passport or expired US Passport not more than five years from expiration date
• Current Foreign Country Passport
• Valid Resident Alien Card/Permanent Resident Card (INS Form I-551)
• Certificate of US Citizenship (N-560 or N-561)
• Certificate of US Naturalization (N550, N-570, or N-578)
• Employment Authorization Document (INS Form I-688 or I-766)
• Bureau of Indian Affairs Tribal ID card
• Photo employment ID card issued by US Government agency
• Current Welfare / Social Services photo ID card
• Foreign National Identification card
• Foreign Driver's license
• Foreign Voter's Registration card
• Foreign Military Identification card
• Other government-issued identification document, including municipal ID
• I-94 arrival/departure record card
• Official documents that list the applicant as the parent of a child (e.g. birth certificate, adoption, school, church/baptismal certificate, insurance, legal, or medical record). This must contain the applicant's name.

Secondary Identification:

• Matricula Consular Card
• Non-photo Driver's license
• US Department of State Non-Immigrant Visa
• Court document in applicant's name – must contain full name, DOB, court seal Examples: Marriage certificate, Divorce decree, Legal name change
• Current weapons or gun permit with photo
• Current school photo ID card
• Medicaid card or most recent eligibility letter for any member of your household
• Copy of utility bill in applicant's name is preferred
• Voter Registration card
• Current employment badge / photo ID
• W-2 form
• Selective Service Registration (Draft card)
• Birth certificate
• Mortgage coupons or notarized lease in applicant's name
• Bank statement in applicant's name
• Credit card in applicant's name
• Individual Taxpayer Identification Number (ITIN)

In addition to verifying your identity, you may be asked to provide one document from the list below to help confirm your eligibility:

• MEDICAID: Card or most recent eligibility letter for any member of your household.
• Public housing assistance documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
• SNAP: Letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
• TANF: Eligibility letter for Temporary Assistance for Needy Families.
• SSI: Eligibility letter for Supplemental Security Income.
• NSLP/Head Start: Letter indicating current participation in the National School Lunch Program or Head Start, with your child's name, the school name, and the address of where you are requesting service.
• LIHEAP: Letter confirming your eligibility for Low Income Home Energy Assistance Program.
• WIC: Eligibility letter for the Women, Infants, and Children program.
• FEDERAL PELL GRANT: Documentation from your institution’s financial aid office.
• VA PENSION: Veterans pension eligibility determination letter from the Veterans Administration.
• Tribal assistance eligibility letter, including TTANF, FDPIR, etc.