Activate the Xfinity Stream app on LG, Samsung, and Xumo Smart TVs

Learn how to activate the Xfinity Stream apps on LG, Samsung, and Xumo Smart TVs.

Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream app on your Smart TV.

For information about the Xfinity Stream app on other Smart TVs, see:

Getting started

You'll need to create an LG or Samsung account and link it to your compatible Smart TV before downloading the Xfinity Stream app. See detailed instructions on how to create an account and link a device for LG and Samsung.

For Xumo Smart TVs, the Xfinity Stream app is already installed. If you're an Xfinity TV customer, you just need to link it to your Xfinity ID and password during setup. If you only have Xfinity Internet, you’ll need to add Xfinity TV service to watch Xfinity Stream on your Xumo TV.

Note: If you have two or more linked Xfinity accounts, see how to link, unlink, and switch between multiple Xfinity accounts for instructions on how to set the right default/primary account.

LG TV setup

The Xfinity Stream app is available on LG Smart TVs 2018 to current.

The Xfinity Stream app is no longer available on 2017 LG TVs. In order for the Stream app to effectively deliver high video quality, it needs to be running on a TV with more than 2 GB of available memory.

Follow these steps to determine your LG TV model and software version:

Make sure your LG Smart TV is connected to the internet.
Press the Home button on your remote to bring up the main menu.
Go to Settings, select All Settings, and then Support.
- Or, for older software, go to Settings, select All Settings, then General, and About This TV.
From this page, you can:
- See your software version and choose to install updates if they’re available.
- See your model number.
  - Note: The model number can also be found on the back of your LG Smart TV.

Next, follow these steps to add the Xfinity Stream app to your compatible LG Smart TV:

Make sure your LG Smart TV is connected to the internet.
Press the Home button on your remote to bring up the main menu.
Scroll right or left until you reach the LG Content Store.
Select Apps & Games at the top of the page.
Select the Xfinity Stream app.
Click Install.
Once the installation is complete, select Launch to start using the Xfinity Stream app.
When asked, register your device and sign in with your Xfinity ID and password.

Note: The LG Magic Remote cursor and wheel functionality are not currently supported on the Xfinity Stream app. Use the up-down-left-right arrows to navigate and press the center of the wheel to make selections.

Samsung TV setup

The Xfinity Stream app is available on Samsung Smart TVs 2018 to current.

The Xfinity Stream app is no longer available on 2017 Samsung TVs. In order for the Stream app to effectively deliver high video quality, it needs to be running on a TV with more than 2 GB of available memory.

Follow these steps to determine your Samsung TV model and software version:

Make sure your Samsung Smart TV is connected to the internet.
Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.
Scroll to and select the Settings icon (gear to the right).
Arrow down to Support.
Arrow right, then down, then select About this TV.
From here, you'll see the Model Code, Serial Number, Software Version, etc.

Next, follow these steps to add the Xfinity Stream app to your compatible Samsung Smart TV:

Make sure your Samsung Smart TV is connected to the internet.
Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.
Scroll to and select Apps.
Select the Magnifying Glass icon.
Enter Xfinity Stream using the on-screen keyboard and select Done.
Select the Xfinity Stream app and then choose Download.
Once installation is complete, select Open to start using the Xfinity Stream app.
When asked, register your device and sign in with your Xfinity ID and password.

Xumo TV setup

The Xfinity Stream app is available on all Xumo Smart TVs if you subscribe to Xfinity TV. All you need to do is sign in with your Xfinity ID and password.

Learn more about navigating and watching the Xfinity Stream app on your Xumo TV.

Activation

Launch the app.
- - If your Smart TV hasn't been activated, you'll see the welcome screen.
Select Sign in to continue.
- - (If your Smart TV has already been activated, you'll see the main menu.)
The sign in screen will appear on your Smart TV with two ways to sign in: enter an activation code or scan the QR code.
- - On another device (like a mobile phone, tablet or laptop — not from your Smart TV), go to xfinity.com/authorize to continue the activation process.
From the web browser on your second device (not the Smart TV), enter the six-digit code provided from the Xfinity Stream app.
Still from the web browser, enter your Xfinity ID and password. Then, select Sign In.
The web browser will show a Success! message, notifying you that your Smart TV has been activated.
- The activation screen on the Xfinity Stream app will update shortly.
Next, name your device and select Confirm.
- - The device name is used to help with troubleshooting as well as any future device management settings.
You'll see the main menu and you're ready to begin using the app!

Note: If you're having issues activating the Xfinity Stream app for your Smart TV and have two or more linked Xfinity accounts, learn how to solve the error message.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.