BritBox is a streaming service for British TV, with content including mysteries, comedies, dramas, docs, lifestyle and more.
BritBox content is available for streaming through your X1, Xumo Stream Box, or Xfinity Flex if you have a BritBox subscription.
- Existing subscribers can log in to their account through the BritBox app.
- New subscribers can sign up for a subscription through their X1, Xumo Stream Box, or Xfinity Flex by following these instructions.
- Subscribers through Xfinity can also manage their subscription through their X1, Xumo Stream Box, or Xfinity Flex.
- Subscribers through Xfinity can also manage their subscription through their X1, Xumo Stream Box, or Xfinity Flex.
To access BritBox programming on X1, Xumo Stream Box, or Xfinity Flex, you’ll need:
- A subscription to BritBox.
- Xfinity Internet service (any level).
- A compatible streaming TV Box with Xumo Stream Box, Xfinity Flex service (excludes Xi5 TV Boxes), or a compatible X1 TV Box with Xfinity X1 service, including:
- Xfinity X1
- XG2v2 (Non-DVR; Pace Model)
- XG1v3 (DVR; Arris or Pace Model)
- XG1v4 (DVR; Arris Model)
- XiD (Non-DVR; Pace or Cisco Model)
- Xi5 Wireless TV Box (Non-DVR; Pace Model)
- Xi6 Wireless TV Box (Non-DVR; Arris or Technicolor Model)
- Xumo Stream Box
- Xi6 streaming TV Box
- XiOne streaming TV Box
- X1 TV Boxes that aren’t compatible:
- RNG150
- Pace Xi3
- Samsung XG2v2
- Arris XG1v1
- Pace XG1v1
- Xumo Stream Box or Flex TV Boxes that aren’t compatible:
- Pace Xi5 (PX051AEI)
- Xfinity X1
Sign in to the BritBox app
- Press the xfinity button on your remote.
- Go to the Apps menu on the X1, Xumo Stream Box, or Flex Home screen and select BritBox.
- Note: You can also say “BritBox” into your Xfinity Voice Remote to open the app.
- When you access the app for the first time, you’ll need to select Sign In.
- You can sign in by using your desktop or mobile device. Visit the BritBox website and enter your activation code. Once entered, you’ll be able to sign in with your existing BritBox account, following the onscreen prompts.
- After you’ve signed in to your BritBox account on a desktop or mobile device, you’ll be able to view content on your X1, Xumo Stream Box, or Flex streaming TV Box.
FAQs
Why can’t I access the BritBox app on my Xumo Stream Box or Flex?
The BritBox app is not available on Xumo Stream Box or Flex Xi5 devices. If you’d like to watch BritBox on your Xumo Stream Box or Flex device you’ll need to contact us to swap to a compatible TV Box.
Why can't I access the BritBox app on my X1 TV Box?
The app isn’t compatible with the following X1 TV Boxes: RNG150, Pace Xi3, Samsung XG2v2, and Arris and Pace XG1v1 TV Boxes. If you’d like to watch BritBox on your X1 device, you’ll need to contact us to swap to a compatible TV Box.
I don’t have Xfinity TV but I have Xfinity Internet. Can I access the BritBox app?
Yes, if you have a compatible Xumo Stream Box or Flex streaming TV Box and a subscription to BritBox.
Do I need to sign up or sign in to use BritBox?
You need to have a current BritBox subscription to use the app to watch their programming. Some content may already be available on X1, Xumo Stream Box, or Flex, but to access original premium content, you must sign in to and use the BritBox app to watch.
How do I manage my existing BritBox subscription?
If your subscription is billed by Xfinity, see these instructions to manage your BritBox subscription on X1, Xumo Stream Box, or Flex.
If your subscription is billed by another provider, visit the BritBox website for more information.
How much does BritBox cost?
For current pricing details, visit the BritBox website.
I forgot my BritBox username or password. How do I find my username or reset my password?
See BritBox’s Help Center for more information on resetting your password and recovering your email address.
Is BritBox in HD?
Yes.
Is BritBox in 4K?
No, currently the BritBox app on X1, Xumo Stream Box, or Flex doesn't have 4K content.
Does watching BritBox count against my monthly internet data usage?
Yes, content is streamed over the internet and will count against your monthly data usage.
Are there any accessibility features?
Since these are third-party applications, most of your accessibility user preferences on X1, Xumo Stream Box, and Flex will not be observed once you launch an app. However, you can enable the app’s own accessibility features, which will vary between each app.
How do I block access to BritBox on X1, Xumo Stream Box, orFlex?
There are two ways you can set parental controls for the BritBox app:
- Lock TV-MA content under Settings > Parental Controls > TV Rating Locks.
- Once locked, a Parental Control PIN is required before you can access the app.
- You can block access to the BritBox app using an Application Lock.