The talking guide for Xfinity X1 is a voice guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch.
Voice guidance is available for the Main Menu, Guide, Saved, On Demand, Settings, Mini Guide, Channel Info, Channel Collection, and Caller ID on TV sections of the X1 on-screen menu, as well as the Xfinity Home app for X1, My Account app for X1 and X1 sports app.
Read on for instructions on activating voice guidance using your Xfinity Voice Remote, changing the speech rate of voice guidance, deactivating voice guidance, and more.
Note: The talking guide is available in both English and Spanish. Learn more about setting your menu language to Spanish or turning on the Spanish menu language.
For more information, please contact our accessibility support center for customers with disabilities. Learn more about turning on audio description using the X1 on-screen guide.
Activate voice guidance using the Xfinity Voice Remote
The easiest way to turn voice guidance on or off is to use voice control.
- Ensure that the volume is raised on your TV.
- Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu. You can also press the B key twice on your X1 remote control (unless you've assigned another remote shortcut to BB).
- If you have a Voice Remote that's flat on each end, the B key is located just above and to the left of the number 2 key. The voice control button is two rows up from the OK button in the center of the remote.
- If your Voice Remote is angled at each end, the B key is above the right arrow key on the directional arrow pad. The voice control button is directly below the down arrow key on the directional arrow pad.
- Learn more about the different Voice Remote versions.
- Follow the spoken/on-screen instructions to turn voice guidance on or off. You'll be asked to use the OK button, the rectangular button seven rows down from the top center of your Xfinity X1 remote. The arrow keys surround the OK button.
- Once activated, voice guidance will announce the text currently on screen, as well as navigation instructions.
Change the speech rate of voice guidance
- Press the B key, the square button above the number 2 on your remote, to get to the Accessibility Settings screen.
- In Accessibility Settings, press the down arrow key until you hear "Voice guidance options," then press OK.
- You'll hear "Voice guidance speech rate" followed by which rate is currently selected. Press OK again to bring up speech rate options.
- Use the up and down arrow keys to choose from three speech rate options: Regular, Fast and Fastest. Press OK for the desired speech rate.
- Press Exit to return to your program.
Learn more about changing the speech rate of voice guidance.
Deactivate voice guidance
- When you're done using voice guidance, simply tap the B key on your remote to open the Accessibility Settings screen again.
- Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice guidance.")
- Press OK to turn voice guidance off.
Get more information
For more information, see the voice guidance feature FAQs and X1 talking guide updates.
Additional information
Visit our Online Support Center to find common solutions.
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