Courtesy month
We offer one courtesy month per 12-month period, so you won't be billed the first time you exceed 1.2 TB in a month. This means the first month you exceed 1.2 TB, you won't be charged for overages, no matter how much you use during that month. You'll only be subject to overage charges if you exceed 1.2 TB for a second time in a 12-month period. The 12-month period begins the first time you exceed 1.2 TB.
If you don't exceed 1.2 TB more than once in a 12-month period, you'll receive another courtesy month applicable during the following 12-month period. However, if you use more than 1.2 TB two times in a 12-month period, no more courtesy months will be given.
You can keep track of your courtesy month count on your Usage Meter in your account.
Overage charges
Once your courtesy month has been used, the next time you exceed 1.2 TB in a month (and any subsequent times it's exceeded in a month), you'll be notified by email and text message that you’ve exceeded your data usage plan amount. A block of 50 GB will be added to your account, and a $10 charge will be applied to your bill automatically.
You'll be charged $10 each time we provide you with an additional block of 50 GB of data, with a limit of $100 per month.
Exclusions
The 1.2 Terabyte Internet Data Usage Plan does not apply to Internet Essentials, Internet Essentials Plus, Internet Essentials Partnership Program, Xfinity Prepaid, Gigabit x10, xFi Complete, or Unlimited Data Option customers. The Plan also does not apply to internet provided under Comcast Business accounts or Bulk Internet arrangements. The Plan is not applicable in our Northeast markets, including CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, the District of Columbia, and parts of NC and OH.Billing cycle
You'll see the charge for exceeding your data usage plan on the bill statement following the last day of the month in which you exceeded your data usage plan (or on the subsequent bill statement, depending on your bill cycle date).
If you exceed your 1.2 TB data usage plan in a particular month, you'll see a usage charge of $10 for every additional 50 GB of data over the 1.2 TB included in your plan in the Xfinity Internet section of your bill.
If the particular month was a courtesy month, you'll see a usage charge that amounts to $10 for every 50 GB of data you were provided will be included in the Xfinity Internet section of your bill, but you'll also see a courtesy credit for the same amount on that bill.
Additional information
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