Account Management
- Create Your Xfinity ID
- Recover Your Xfinity ID
- Reset Your Xfinity Password
- Ways to Sign In to My Account - My Account Help
- How to Change Your Xfinity ID - My Account Help
- How to Suspend or Remove a Xfinity ID - My Account Help
- What is an Xfinity ID?
- Set Secondary Xfinity Username Permissions - My Account Help
- Create Your Xfinity ID - My Account Help
- Benefits of Your Xfinity ID Before Installation of Xfinity Service
- How to Add and Invite Users to your Account
- Glossary: PINs, Passwords, Account Numbers
- Get Account Information from Your TV Box with the Xfinity My Account App
- How to Be Put on the Do Not Call, Do Not Mail or Do Not Knock List
- Manage Preferred Email Addresses in the Xfinity My Account App
- View Your Account Information with the Xfinity My Account App
- English Consumer Protection Measures
- Simplified Chinese Consumer Protection Measures
- Traditional Chinese Consumer Protection Measures
- Korean Consumer Protection Measures
- Russian Consumer Protection Measures
- Spanish Consumer Protection Measures
- Tagalog Consumer Protection Measures
- Vietnamese Consumer Protection Measures
Billing & Payments
- Pay Your Bill Online
- How Long Will It Take My Payment to Clear When Made from the Xfinity My Account App?
- Make a One-Time Payment Online - My Account Help
- How to Make a Payment via Chat
- How to Pay Your Bill Using Comcast's Automated Phone System
- How to Pay Your Bill Using Apple Pay
- Self Service Options to Pay Your Bill
- Which Credit Cards Does Comcast Accept?
- Understanding Your Bill
- How to View Your Bill Online - My Account Help
- What Happens to Your Bill When You Change Your Service
- Learn More about the Taxes, Fees and Other Charges on Your Bill
- What to Do If You've Received a Late Payment Notification
- How to Request a Refund from Comcast
- What to Expect With Your First Comcast Bill
- New Xfinity Bill Statements for Customers in Select Areas
Managing Your Service
- Change Your WiFi Network Name and Password
- I don't see my usage meter in My Account, what should I do?
- Manage Registered Xfinity WiFi Devices from the WiFi Portal
- Manage Your Xfinity WiFi Home Hotspot
- How to Manage Your Xfinity Email Settings - My Account Help
- How to Turn Xfinity WiFi Home Hotspot On or Off - My Account Help
- View Your Monthly Data Usage
- Ask the Community: Visit the Comcast Support Forums
- Ways to Contact Comcast
- Find a Comcast Service Center
- Ways to Get Help from Comcast
- What Happens If I Ask for a Call Back?
- Perform System Refresh to Troubleshoot Your Services
- Restart Your Modem to Troubleshoot Your Internet
- Enroll in Automatic Payments
- Enroll in Paperless Billing
- Change Your Contact Information
- Set Up Parental Controls
- Reset Your Xfinity Password